The biggest burden for the brand was operating across two digital “worlds”: the website and the store, which were not only visually inconsistent but also couldn’t scale together. An additional problem arose from having to rely on technical support every time content needed to be updated on the website or in the store.
The company also wanted to introduce a blog on the new site, one that would build brand recognition and increase visibility in search engines, including those based on AI. However, the bakery didn’t have a team that could run such a blog systematically, from researching topics, through writing, to publishing.
The infrastructure remained a separate unknown. The client was using their existing hosting, but had no way of knowing whether it could handle a new, heavier website and a separate online store running on an external SaaS platform.
